Surviving@Sun

Here are some useful tips that have been talked about on previous classes. Select the topic to read the material.

Links

Cars

Internal car fleet information	http://carfleet
Business mileage	http://coulthard.holland/servlet/MileageCapture

Topics

Adobe Distil	AT&T access	ENS support for Remote users
Laptop access inside Sun	Laptop - print screen
Outlook Express in Sun	PalmPilot	Printing to Lexmark printers	qw
	StarOffice translations

Adobe Distil

I spent a while searching SunWeb on the keyword 'distill'. There are several pages of information, but nothing on the syntax. There may something on http://dcs.central

ATT remote access

Question: Why soo... slow?
Answer: Everyone accepts that it not the best solution, the idea is fine but the network lets it down. A solution voiced by my 'manager' was to select the server situated in the country that was 'asleep' i.e.. if you want to work in the evening, select the Far East and in the morning, select the US. Not a brilliant method, but it should 'up' the speed.

ENS support for Remote users

This new service has been outsourced to Xerox in the east coast of the US, hence why I could not find Chris Verbanic (00 1 513 672 7929) in Nametool. Chris is the leader of the group.

The group charter is to provide full laptop and windows support to Sun staff. To gain contact, call ext. 15555 and select 2 when asked by the 'computer voice'.

There was a reference to the group at:http://sunit.europe/Information/MobileComputing/SupportInformation/index.html and a more general site at: http://sunit.europe/Information/MobileComputing/index.html.

Laptop ethernet connection to office.

If the user is working from Guillemont Park they will be able to print to network printers and also when they plugin, an H: drive will appear on windows explorer which will have the contents of their file manager.

A full description of how this is managed, is on the following site: http://suntvc.uk/help/laptop

If they are not working at Guillemont Park it is a bit harder. OK to setup the laptop to connect to SWAN, follow as below:

Start Button->Settings->Control Panel->Network
Change Primary Network Logon to "Windows Logon"
Then select the TCP/IP component that is connected to the ethernet card, i.e.- TCP/IP-> Xircom CardBus Ethernet 100+modem 56
Once this is highlighted click on properties
IP Address - "Obtain an IP address automatically"
NetBIOS - NA
WINS Configuration - "Use DHCP for WINS Resolution"
Advanced - NA
Gateway - NA
Bindings - NA
DNA Configuration - "Disable DNS"
Then click on OK twice to go back to the Control Panel

You will then be prompted to restart the computer, click yes The laptop is now configured for the network. But keep in mind the port that they use to connect the laptop, must be patched in. If it is not they need to log a Service desk ticket to get the port connected.

Laptop - Print screen

The 'prtsc' key fails to capture a screen image. I had the same problem until I realised the key is used 'unshifted' even though it appears in the shifted position on the keycap. When pressed the screen image is saved to the clipboard and can be pasted into say StarOffice/image editor

PalmPilot integration

Printing to Lexmark printers:

Download the printer drivers (23mb) via FTP to the laptop

To run FTP from a laptop Start Button->Run
In the window type "ftp graceland1.central"
Normal unix login and password
type binary
The file you need to download is mvwn32de.exe
Once downloaded the file will be on the desktop
Double click on the file to start it running
Next to agree the directory to install
Continue to install
Agree to the licence
Custom install
Select Printer Drivers, BiDi Support, Network Support, MarkVision
Next
Select the model of printer(s) and click add
Next
Select Network tab and select TCP/IP and SNMP service
Finish Installation

This will install the drivers. Agree to reboot machine

This will add a new icon to the desktop "Markvision printer Utility"
Double click on Markvision
Configure
TCP/IP
Search Network
Next
Search my entire Network
Start Search

THIS WILL TAKE A LONG TIME TO SEARCH

Printers will start to appear. Once finished select your printer and add them. OK to finish

Go to Print manager in windows

Find the new printer and right click, select properties

Details
Select Add port
Other
Lexmark Network Printer Monitor OK

enter a name for the printer.Select the correct printer from the list OK

The printer is now setup

What is qw?

Typing 'qw firstname.lastname' will inform you where the person is if they are using a SunRay.

It appears to work in TVC, but trying at WMP II, left the program in a continuous search loop. It will give the location of the person concerned.

Outlook Express in Sun.

You can use other mail clients through sun.net. To do this you need to use net tunnel. Explanations are on Sun.net on how to set this up.

While connected up internally it is possible to Netscapecape mail but this is not supported at the moment andon'tdont know how to set this up. But some time next year we are possibly movingNetscapecape mail instead of dtmail??

I think it highly unlikely we will be able to use outlook express inside of SWAN for obvious (Microsoft) reasons.

StarOffice translations

Yes, people do have trouble converting incoming MS Office documents to StarOffice; Powerpoint presentations will completely hang, even simple ones. http://dcs.central, might help and all I can suggest, is to look at the StarOffice web pages from www.sun.com.